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Incident Readiness, Response & Recovery

Cyber incidents are certain.The damage they cause is not.

Hoplon's Incident Readiness & Response Recovery service prepares your organization to handle a cyber incident from the first alert through full operational recovery. The result is faster containment, less business downtime, and a documented response your board, regulators, and insurers can actually stand behind.

24/7
Breach hotline,senior responder
<60m
Retainer SLAto first action
$4.45M
Avg. breach costwithout readiness

Two halves of the same job: readiness and recovery.

Incident response is not one event. It is the work done quietly before anything goes wrong, plus the work done in plain sight when it does. Most vendors sell you only one half. Hoplon covers both so the boundary doesn't become a gap an attacker can use.

Half 01Incident readiness

The work done before the alarm: written response plans, rehearsed playbooks, tabletop exercises, and technical checks that prove your team can actually execute under pressure. This is the part that routinely gets skipped because nothing has gone wrong yet which is exactly why it matters.

Half 02Response & recovery

The work done during and after a live incident: containment, forensic investigation, threat eradication, system rebuilding, and the unglamorous job of restoring operations. Without rehearsed readiness, response becomes improvised; without disciplined recovery, the same attacker walks straight back in.

Four expensive failures when nobody rehearsed.

Skipping readiness doesn't keep an incident from happening it just makes the one that does happen cost more, last longer, and leave a worse paper trail. Each gap below routinely turns a one-day incident into a multi-week crisis.

01

Plans that fail on contact

Documented response plans that have never been rehearsed look reassuring in audits and collapse the moment a real attacker forces decisions in real time.

With Hoplon: every plan is pressure-tested through tabletop and live exercises until your team can execute it without reading from the page.
02

Slow containment

The first 24 hours decide how much an incident costs. Confusion about who decides what stretches contained incidents into multi-week crises.

With Hoplon: clear roles, pre-written playbooks, and rehearsed decision points turn the first 24 hours into a known routine.
03

Botched recovery

Most engagements quietly stop at containment. Companies are then handed a half-rebuilt environment and asked to restore operations themselves.

With Hoplon: recovery is part of the service. Active Directory, endpoints, segmentation, and identity all come back online properly hardened.
04

Regulatory & insurance exposure

GDPR, NIS2, DORA, and most cyber-insurance policies now require evidence of tested response capability. Without it, fines rise and claims get denied.

With Hoplon: every engagement produces the documented evidence regulators and insurers ask for, in a format they already accept.

Four stages, built around your environment.

Hoplon delivers Incident Readiness through a four-stage engagement refined across hundreds of live responses. Each stage produces an artifact your team keeps and a capability your team owns long after we step away.

  1. 01

    Preparation

    We map your crown-jewel assets, applicable regulations, and most credible threat actors then prioritize the gaps that would cause the most damage if left alone.

  2. 02

    Tabletop exercises

    Scenario-driven workshops put executives, operations, and technical responders in the same room and surface coordination failures safely, before a real attacker does.

  3. 03

    Active simulation

    Hands-on, high-fidelity exercises including ransomware and threat-led intrusion that stress-test detection, response, and recovery under realistic load.

  4. 04

    Reporting & uplift

    You receive a written assessment, a prioritized remediation roadmap, and updated playbooks clearly stating what worked, what didn't, and what to fix first.

What this service actually does.

Coverage isn't a single product. It's a set of modules you combine to match your starting point. Pick the pieces you need today, or wrap them in a retainer for the day you need everything at once.

CAP / 01

Incident response plan development

We build your IR plan from scratch through structured workshops that capture your real infrastructure, escalation paths, and regulatory obligations. No templates, no copy-paste from another industry.

CAP / 02

Plan & playbook review

We audit your existing IR plan and playbooks against current best practice and your evolving threat context, then mark exactly where they would fail in a live incident.

CAP / 03

Tabletop & crisis simulation

Board-level and operational scenarios run by experienced facilitators, covering ransomware, supply-chain compromise, and insider-threat playbooks. Your team rehearses; you keep the recordings.

CAP / 04

Technical readiness assessment

We evaluate your logging, identity, detection, and recovery technology against the requirements of a credible intrusion and tell you, plainly, what would actually happen during one.

CAP / 05

24/7 incident response

A single hotline number reaches a Hoplon responder, not a triage queue. We lead containment and investigation alongside your team, with forensics, legal coordination, and crisis communications in step.

CAP / 06

Recovery & remediation

Active Directory rebuilding, endpoint reimaging, backup validation, network re-segmentation, and post-incident hardening until the door the attacker used is permanently shut.

Built for the part of the job that has to be right.

Most providers sell only the phase they're good at. Cutting the chain anywhere readiness, response, recovery lengthens the others. Hoplon stays with you from the first tabletop through the last hardened endpoint.

→ 01

Real-incident pedigree

Readiness work shaped by what our consultants have seen go wrong in live engagements not a template bought at a conference.

→ 02

End-to-end coverage

One team carries you from readiness planning through live response into full recovery. No handoff gaps during the worst week of the year.

→ 03

Tailored, never templated

Every plan, exercise, and playbook is scoped to your sector, regulatory burden, and threat surface. Generic boilerplate has no place in a real response.

→ 04

Compliance-aligned outputs

Deliverables map to GDPR, NIS2, DORA, ISO 27001, PCI-DSS, and NIST so readiness work doubles as audit evidence.

→ 05

24/7 retainer response

Retainer clients reach a senior responder within the agreed SLA, with paperwork pre-authorized and forensic tooling pre-staged. No procurement calls during a breach.

→ 06

Forensic-grade evidence

Every action and every artifact is documented to forensic standards usable in regulator filings, insurance claims, and, if needed, a courtroom.

→ 07

Insurer-friendly artifacts

Demonstrated readiness is now a condition for cyber-insurance renewal and a lever for lower premiums. We produce exactly what underwriters ask for.

→ 08

Capability transfer

We don't keep your IR program dependent on us. Skills, runbooks, and confidence stay with your team for the next incident which there will be.

→ 09

Crisis comms in the playbook

Legal, PR, executive, and customer communications are built into the response, so the public narrative doesn't get away from you while engineering is in the trenches.

Project, retainer, or both.

Different organizations arrive at readiness from different places. Pick a project to fix what's most broken, or a retainer to keep capability warm year-round and combine the two when audit cycles demand it.

Find out where your plan would break.

A 30-minute consultation, no obligation. We'll walk through your current incident-response posture and what a first readiness engagement would look like for your environment.